Shipping Policy

Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible.

1. Shipping Locations

• We ship to all locations within Switzerland. At this time, we do not offer international shipping.

2. Processing Time

• Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• Shipping Time: Delivery times vary depending on your location but typically take 3-5 business days within Switzerland.

3. Shipping Costs

• Standard Shipping: [Cost or Free Shipping] for orders over [Amount]. For orders below [Amount], a flat rate of [Amount] will be charged.
• Express Shipping: Available at an additional cost. The exact cost will be calculated at checkout.

4. Tracking Your Order

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the courier’s tracking portal.

5. Delivery Issues

• Missed Deliveries: If a delivery attempt is unsuccessful, the courier will typically leave a notice with further instructions. If your package is returned to us due to an incorrect address or unclaimed package, we will contact you to arrange redelivery.
• Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at [Customer Service Email]. We will work with the courier to resolve the issue as quickly as possible.

6. Customs and Duties

• There are no customs or duties on orders shipped within Switzerland.

7. Contact Us

For any shipping-related inquiries, please contact us at [Customer Service Email] or [Customer Service Phone Number].